Personalized Customer Service

Big Cat Solutions customer service is tailored so you are able to conduct business quickly, conveniently and in a way that works best for you… by phone, by fax, or by the internet.

You Can Reach Us by Phone

Our local, friendly and knowledgeable consultants will help you place your order – and are readily available to assist you with any questions or inquiries. Call (800) 677-3031.

By Fax

Upon request, we can create a custom order form that aligns with your organization’s specific needs. Simply fax your completed Big Cat Catalog order form to (562) 634-1279 and we’ll process it

By Internet

Big Cat Solutions E-commerce site is second to none for simple yet comprehensive online purchasing. Our new “Smart Search” function will help you find specific products easily – and compiling an order is fast and intuitive. Need help getting started? One of our representatives will help you learn the time-saving functions that are available with a few mouse clicks.

  • Navigate a complete online catalog in minutes
  • Quickly search for specific products or categories
  • Easily find contract items
  • Create a favorite products list
  • See a running total of your purchases as you order (including tax)
  • Review past orders
  • Customize online requisition forms to your company’s purchasing system
  • Modify information such as P.O. numbers, cost centers, and shipping locations
  • Set approval and control features to help ensure that staff adhere to procurement policies and budgetary limits
  • Live Chat
  • And much more!

Live Chat

Our live chat feature not only allows customers to connect with us instantly to answer product questions – our co-browse feature also allows the Big Cat Solutions agent to help new users navigate through our site while assisting them with their selections.